Saša Jelić

Date of birth: 24/04/1984
Address: Vodovodska I deo 10, 11000 Belgrade, Serbia
Phone: + 381 60 553 53 93
E-mail: contact@jelicsasa.com

  Summary:

• Actively and constantly updating and upgrading extensive knowledge in Information Technologies,
• Track record in successful acquiring of new skills, duties and responsibilities,
• Proven ability to work in dynamic, stressful and time constraining environments,
• Efficient both in team work projects and independent endeavors,
• Pro-active and communicative, organized and flexible
• Raised in different cultural environments (Serbia, Finland, Switzerland), fluent in English and German

  Work Experience:

IT Specialist in a USAID funded project aimed to reform bankruptcy proceedings in Serbia. Project delivered modern computer systems for bankruptcy data collection, analysis and electronic reporting:

• Immediately after hiring, required to learn all aspects of bankruptcy proceedings in Serbia,
• Conducted training in using Electronic Reporting System to licensed Bankruptcy Administrators and other bankruptcy professionals,
• Became certified Electronic Reporting System trainer and instructor,
• As part of project’s IT Team, designed and compiled user’s manual, training materials and handouts for Electronic Reporting System,
• Conducted Help Desk Support for users that used systems designed by BES project,
• Tested, submitted and tracked errors and suggested improvements to vendors for systems designed by the project’s IT Team,
• Communicated and coordinated with project counterpart's about issues related to all BES developed information systems,
• Reported on help desk issues, user’s feedback, system’s performance and problems that occurred,
• Assisted in all IT related tasks necessary for successful implementation of projects activities;

Head of IT Sector with 011info.com – the first Serbian original informative web portal, with database that contains more than 100.000 useful information:

• Organized and managed IT sector, set goals and managed their achievement,
• Prepared, coordinated and managed hardware and software procurements and controlled its efficient implementation, support and maintenance,
• Hired, trained and supervised IT staff,
• Started in 011info.com as Web / Graphics Designer and System Administrator,
• Designed and web mastered 011info.com web portal, as well as various web sites,
• Graphically designed logos, brochures, presentations, etc.,

Web and graphic designer for renowned Serbian magazine

• Designed and maintained web edition of „Poljoprivredni list“ magazine, logos, brochures etc.,

  Education:

Bankruptcy Supervisory Agency (Serbia):

• Certified ERS (Electronic Reporting System) Instructor (2009)

Computer Trade and Equipment (CET)

• MCSE course: Microsoft Certificated System Engineer (Windows Server 2003)

Microsoft Certified Professional (MCP)

• "Implementing and Supporting Microsoft Windows XP Professional"
• "Managing a Microsoft Windows Server 2003 Environment"
• "Deploying and Managing Internet Security and Acceleration Server 2000"

  Career Objective:

To obtain a position in an organization where my experience, education, and skills would be beneficial, along with opportunity for professional growth and further education.